Job Family :
IT Training & Change Management (Digital)
Travel Required :
Up to 10%
Clearance Required :
Ability to Obtain Public Trust
What You Will Do :
We are looking for a Software Technical Writer with marketing/branding experience - often called a technical communicator.

• Create technical documentation, including user documentation, how-to guides, integration guides, diagrams, computer systems operation guides, and product specifications that increase the experience for the digital platform.
• Work with other technical experts, such as engineers and software developers, to ensure that there is accurate and easy to understand in non-technical language.
• Be responsible for creating such documents and weekly communications with customers as they understand the details of the information and factual evidence and how to present them to customers in a way that they will understand and appreciate.

What You Will Need :

• Minimum of four (4) years of proven experience in writing technical documentation
• Prepare instruction manuals.
• Create software documentation after a thorough collaboration with subject matter experts and technical staff.
• Convert complex documentation to easy language for multiple audiences.
• Create product manuals with screenshots and tutorials.
• Must have experience in the use of Atlassian tools such as Jira and Confluence
• Basic familiarity with SDLC and software development
• Write documentation for internal teams such as developers and programmers.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management.
• Work experience with Software Business Analysts
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture.

What Would Be Nice To Have :

• Bachelor's degree or higher in Information Systems, Information Technology, Computer Science Preferred, or other related disciplines or equivalent work experience.
• Strong research and analytical skills
• Disseminate technical information in concise, easy-to-understand language for a non-technical audience.
• Ability and willingness to work independently with little oversight or direction in an Agile environment.
• Excellent technical writing skills
• Excellent verbal communication skills
• Ability to undertake multiple projects and deliver on tight deadlines.

The annual salary range for this position is $75,800.00-$113,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.